Privacy Policy

Last updated: 29/05/2025

Edusphere (“we”, “our”, or “us”) is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website (www.edusphere.edu.sg) or interact with us through our services.

1. Collection of Personal Information

We collect personal data when you:

  • Register for a course, program, or event
  • Subscribe to our mailing list or newsletter
  • Submit an inquiry via our contact forms
  • Use any of our digital platforms or services
  • Types of data we may collect include:
  • Full name, NRIC/FIN (where applicable), date of birth
  • Contact information (email, phone number, address)
  • Employment and education history
  • Payment details (where relevant)
  • Device and browser data (e.g., IP address, cookies)

2. Purpose of Data Collection

We collect and use your personal data for the following purposes:

  • To process your enrolment and manage your participation in courses or programs
  • To communicate with you regarding our services, updates, or promotions
  • To comply with statutory or regulatory obligations
  • To manage feedback, complaints, or service requests
  • To improve our website, content, and services

3. Consent and Withdrawal

By providing your personal data to us, you consent to its collection, use, and disclosure for the purposes stated in this policy.

You may withdraw your consent at any time by contacting us at [insert contact email]. Please note that withdrawal may limit our ability to provide you with certain services.

4. Disclosure of Personal Data

We may share your personal data with:

  • Government agencies, regulators, or statutory boards (e.g., SkillsFuture Singapore, MOE) when required by law
  • External service providers (e.g., IT, payment processing, event support), under strict confidentiality agreements
  • Industry partners or collaborators where you have registered for joint programs

We will not sell, rent, or trade your personal data to third parties. 

5. Protection of Personal Data

We implement reasonable administrative, physical, and technical safeguards to protect your personal data from unauthorised access, disclosure, or misuse, including:

  • Encryption and secure data transmission protocols
  • Access control and authentication mechanisms
  • Regular system monitoring and audit reviews

6. Retention of Data

We retain personal data only for as long as necessary to fulfil the stated purposes or as required by law. Data no longer required will be securely disposed of.

7. Access and Correction Requests

You may request access to or correction of your personal data by submitting a written request to our Data Protection Officer (DPO) at [insert DPO contact email or form link].

We will respond within a reasonable timeframe and in accordance with the PDPA.

8. Use of Cookies

Our website uses cookies to enhance user experience and collect usage data. You may control or disable cookies through your browser settings. However, disabling cookies may affect certain functionalities on our website.

9. Third-Party Links

Our website may contain links to external websites not operated by us. We are not responsible for the privacy practices or content of such sites.

10. Updates to this Privacy Policy

We may revise this policy from time to time. All updates will be published on this page with a revised effective date. Continued use of our website constitutes acceptance of the revised policy.

11. Contact Us

For any queries, feedback, or complaints regarding your personal data, please contact our:

Data Protection Officer

Email: info@edusphere.edu.sg

Phone: ‪+65 9125 4523‬

Address: 7500A Beach Rd, #05-312 THE PLAZA, Singapore 199591