Frequently Asked Questions
Your questions, answered
Quick answers about courses, WSQ funding and subsidies, registration, refunds, career support, and our status as a Registered Training Provider.
Course Information
How are Edusphere courses conducted?▼
Our courses are delivered in flexible formats including full‑time, part‑time, and online modes such as live virtual classes via Zoom. Course materials and assignments are accessible through our online learning platform for anytime, anywhere learning.
Do I need any prerequisites to enroll in a course?▼
Entry requirements vary by course. Some WSQ modules have no formal prerequisites, while Diplomas/Advanced Diplomas typically require minimum academic qualifications or relevant experience. Refer to each course page or contact us for guidance.
Will I receive a certificate after completing a course?▼
Yes. For WSQ modules, eligible learners who are assessed ‘Competent’ receive a WSQ Statement of Attainment (SOA) issued via SkillsFuture Singapore. For non‑WSQ programmes (e.g., Certificates/Diplomas), awards are issued by Edusphere upon successful completion.
How much time should I devote outside of class?▼
It depends on the programme. As a guide, set aside additional weekly time for readings, assignments, and project work to reinforce classroom learning.
Funding & Subsidies
What funding options are available with Edusphere courses?▼
Eligible Singapore Citizens and Permanent Residents can tap on government subsidies such as SkillsFuture Credit. Employers may apply for Absentee Payroll where applicable. See our WSQ courses for commonly supported modules. View WSQ courses.
Who is eligible for SkillsFuture Credit and subsidies?▼
SkillsFuture Credit is generally available to Singapore Citizens aged 25 and above. Other subsidies vary by learner profile (e.g., citizenship/PR status) and course type. Check the specific course page or the official SkillsFuture website for details. View WSQ courses.
How do I apply for course fee funding?▼
Indicate your intent to use funding during registration and provide the required supporting documents. For SkillsFuture Credit, submit your claim on MySkillsFuture before course start. Our team will guide you through each step. View WSQ courses.
Course Registration & Policies
How do I register for a course?▼
Register online via our website or contact our administration office. You will be guided through course selection, funding options, admissions, and payment procedures.
What is the refund policy if I withdraw from a course?▼
Refunds are subject to the notice period and terms stated in the Student Contract and our Refund Policy. Please review the applicable policy on the course page or contact our office for assistance.
Career Support & Outcomes
Does Edusphere provide career support?▼
Yes. We support learners with resume clinics, interview preparation, industry insights, and referrals through our network where available. Engagement with these services is encouraged to enhance employability outcomes.
Are there job placement guarantees?▼
We provide strong support to enhance employability, however job placement depends on individual effort and market conditions and is not guaranteed.
About Registered Training Providers
What makes Edusphere a Registered Training Provider (RTP)?▼
Edusphere is certified and approved by SkillsFuture Singapore as an RTP, meeting criteria for course quality, trainer qualifications, facilities, and financial probity. We continuously align with SkillsFuture’s standards.
How does Edusphere ensure course quality?▼
We implement robust curriculum design, qualified trainers, learner feedback loops, and regular reviews to meet regulatory standards and industry needs.
Contact Information
Address: 7500A Beach Rd, #05-312 THE PLAZA, Singapore 199591
Reach Out for Diploma Courses: (+65) 9125 4523 · admin@edusphere.edu.sg
Management Contact: (+65) 8220 0095 · info@edusphere.edu.sg
Reach Out for WSQ Courses: (+65) 8221 5143 · training@edusphere.edu.sg
PEI Reg No: 201940174R · Validity: 28 Aug 2022 – 27 Aug 2026
