Frequently Asked Questions (FAQ)
Course Information
1. How are Edusphere courses conducted?
Our courses are delivered in flexible formats including full-time, part-time, and online modes such as live virtual classes via Zoom. Course materials and assignments are accessible through our online learning platform for ease of learning anytime, anywhere.
2. Do I need any prerequisites to enroll in a course?
Most of our courses are designed to be beginner-friendly, with no prior knowledge required. Specific courses that require foundational skills will clearly list prerequisite requirements in the course description.
3. Will I receive a certificate after completing a course?
Yes, upon successful completion, learners will receive an industry-recognized digital certificate or qualification accredited by SkillsFuture Singapore or relevant professional bodies as applicable.
4. How much time should I devote outside of class?
The recommended study time varies by course and learner but expect to spend additional hours weekly reviewing materials and completing projects or assessments to maximize learning outcomes.
Funding & Subsidies
5. What funding options are available with Edusphere courses?
Eligible Singapore Citizens and Permanent Residents can tap on various government subsidies such as SkillsFuture Credit. Employers may also apply for Absentee Payroll funding where applicable. For more information, refer to this link.
6. Who is eligible for SkillsFuture Credit and subsidies?
Singapore Citizens aged 25 and above receive SkillsFuture Credit to defray course fees. Additional subsidies are available for mid-career learners aged 40+, persons with disabilities, and low-wage workers. Eligibility criteria may apply depending on the course and funding scheme. For more information, refer to this link.
7. How do I apply for course fee funding?
You can apply for funding at the point of course registration directly with Edusphere. Our enrollment specialists will assist you with the available funding options and submission of relevant documentation.
Course Registration & Policies
9. How do I register for a course?
Registration can be done online through our website or by contacting our administration office. You will be guided through a process consisting of course selection, funding options, admissions, and payment procedures.
10. What is the refund policy if I withdraw from a course?
Refunds are processed according to the contract signed at enrollment and the SkillsFuture Singapore regulations. Please contact our support team for detailed terms relevant to your course.
Career Support & Outcomes
11. Does Edusphere provide career support?
Yes, we offer dedicated career advisory services including skills mapping, resume reviews, interview preparation, and job matching assistance to help learners transition successfully into new opportunities.
12. Are there job placement guarantees?
While Edusphere supports learners with career services and connections to industry partners, job placement outcomes depend on individual efforts and market conditions. We do not guarantee employment but provide strong support to enhance employability.
About Registered Training Providers
13. What makes Edusphere a Registered Training Provider (RTP)?
Edusphere is certified and approved by SkillsFuture Singapore as an RTP, meeting stringent criteria for course quality, trainer qualifications, facilities, and financial probity. We continuously align with SkillsFuture’s standards to deliver high-quality training.
14. How does Edusphere ensure course quality?
We implement a quality assurance framework that includes regular trainer assessments, learner feedback, curriculum reviews, and adherence to SkillsFuture Singapore’s guidelines to maintain training excellence.
